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Cost was exceedingly higher than anticipated.

Reviewed: Thu, Oct 3, 2019
About Easirent: 9.0 /10
The experience with Easirent was fantastic from a service standpoint. The pricing for 8 days of use for the vehicle seemed significantly more expensive than was anticipated. During booking, the charges were approximately $515 which is higher than expected but accepted under the impression that would be the total amount of cost. When picking up the vehicle day of, there were additional costs of $495 approximately which is almost a 100% increase from the original booking and a total surprise. This was very upsetting but we had no choice at the time to another direction for booking at that moment and felt lied to/tricked.
About QEEQ: 9.0 /10
Mini Van | Volkswagen Touran 7 Seats or similar

Relevant Reviews on Easirent Dublin Airport

Clyde Abe

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Reviewed: Fri, Aug 22, 2025
About Easirent: 10.0 /10
The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.
About QEEQ: 10.0 /10

Robin Darwin

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Reviewed: Tue, Sep 11, 2018
About Easirent: 4.0 /10
About QEEQ: 8.0 /10

C.Ryan

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 5, 2019
“Samantha at Dublin Airport was exceptional”
About Easirent: 10.0 /10
Yes, it was perfect
About QEEQ: 10.0 /10
Can't remember any problems.

a.Kelly

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Mini | Toyota Aygo or similar
Reviewed: Sat, Jul 6, 2019
“Unprofessional staff”
About Easirent: 7.7 /10
The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.

David Long D.Long

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Intermediate | Ford Mondeo or similar
Reviewed: Thu, Feb 21, 2019
“Great customer service. Will certainly return again.”
About Easirent: 10.0 /10
I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.
About QEEQ: 10.0 /10

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