The car we reserved was unavailable so we got an upgrade to a Kia sportage. The car was quite scratched up on the exterior and the seats inside were dirty and stained . It had 57K miles on it . The car drove well , seemingly had no mechanical issues and was surprisingly comfortable for a compact SUV of that price range. I didn't mind the age or mileage , because I didn't pay for an expensive vehicle , but I would have expected a cleaner one, I will try them again.

I was very disappointed in the time I had to wait to pick up my car. I arrived at the time that I had specified when I rented the car online, as did the other people in line. There should have been more than one person on duty for the number of cars that were reserved for that time.

I had to wait over a hour. There were only 2 people working on a Saturday evening

Fox Rent A Car is probably the worst company i have ever rented a car from. How do you justify having only two people working your counter on a Saturday morning. You are well aware of the amount of reservations you have on any given day. Staff accordingly. Take care of your vehicles. I wound up in a Toyota Sienna that at highway speeds shook nonstop as if the wheels were going to come off. The plastic moldings inside the car are broken and will not sit in place. The carpeting in the trunk is almost nonexistent

The car was fine, but the wait time was almost 2 hours. Only 2 agents working. But I did get an SUV at a great price