Despite that it's good to save some money with Virgin, Qantas gives better experience, same here...

The one thing about the car: I did not like the smell, although it was clean and in a good condition, however I think cleaning could have been better to remove the smell. Pick up was quick. Drop off: didn't find the entrance straight away, had to U-turn, no clear large title at the entrance. Also had to wait for a while for stuff member to get ready to serve me. Staff does not meet you at the entrance, no guiding showing where to go, figure out yourself.