plus jamais, c'est de l'arnaque

It took at least an hour to pick up the car! The procedures were very lengthy! They charged 60 euros for insurance for two days, which is outrageously expensive! Returning the car was also very slow! Make sure to allow plenty of time, or you'll miss your flight!

This is the second time using and no changes, delays as always. I booked economic car they were trying to give me a mini. Ans

Cannot recommend. We waited more than an hour and half to collect the car. The lady who then attended to us was ruse. They also charged us additional insurance even though we had hours which ended up costing more than the actual rental. The ca itself was fine but never again.

difficulté à trouver la personne de surprice pour retirer le véhicule, alors que la concurrence se trouve facilement, longue attente attente pour remplir la navette pour aller à l'agence, séparation des familles à l'aéroport, les conducteurs uniquement autorisés à prendre la navette, longue attente à l'agence pour prendre le véhicule prise d'assurance supplémentaire à suprise alors que j'avais pris un assurance tout risque chez vous

Surprice rent a car, is a pressure selling company. The car collection is from an of site location and not on the airport. We had to wait for a bus to take us to another location. The staff I was on that day were rude. There only aim was to add services. In my case I had to rent a tag system for tolls. I was not told of the cost. While I was collecting my car, I saw a family harassed into buying additional insurance and services. At the end with reluctance the family paid an extra $925 US Dollars. The car I recieved was not a golf but a Toyota Auruis. All the cars had some bodywork damage. I decided to return my car a day earlier. I went to the return address which is 15 minutes away from the airport. I arrived just before 8pm, but I was waiting for 30 minutes plus to speak to an advisor. There were 2 on duty. As soon as he finished I told him I want to return the car earlier. He told me I have to pay 35 Euro. I refused and returned the following day.