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Search for Routes Car Rentals in Vancouver

Worst experience ever

Reviewed: Wed, Sep 11, 2019
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Anonymous

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, May 18, 2026
About Routes: 10.0 /10
The store was really easy to find and they even have a shuttle running to and from the airport.
About QEEQ: 10.0 /10

B.Chiang

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Oct 11, 2019
“Nice and Easy”
About Routes: 9.3 /10
The Routes staff during the return went above and beyond to make me feel welcome. Excellent service fro them.
About QEEQ: 10.0 /10

Gin E

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 25, 2019
“Dont get screwed. Use ANYONE else”
About Routes: 2.0 /10
I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.

H.Chen

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jul 27, 2019
“If the car had their own GPS, it would be better.”
About Routes: 7.7 /10
KIA vehicle has some problem when it climbed high degree road. It was not much power to uphill.
About QEEQ: 10.0 /10
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A.Purkis

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Apr 21, 2019
“Very easy, great value.”
About Routes: 8.7 /10
Was a little sceptical of Routes Vancouver seeing as they weren't one of the main chains. However I found them extremely organised, the price was incredibly good value, the staff were friendly and the car was great. Would definitely use Routes again when I’m back in BC.
About QEEQ: 10.0 /10
Good platform probably one of the best brokers.

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