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Search for Routes Car Rentals in Vancouver

Worst experience ever

Reviewed: Wed, Sep 11, 2019
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Athena Zechariah

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, May 25, 2024
About Routes: 10.0 /10
It took a long time to pick up the car, but the return process was very quick.
About QEEQ: 10.0 /10

W.LAM

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 20, 2019
“Okay for low prices but don't expect good services.”
About Routes: 6.3 /10
Gas tank wasn't full ... difficult to manage how much you need to fill before returning the vehicle. No enough staff ... have to wait for a long time. Parking lot is small and tight ... have challenges to drive in and out.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 15, 2019
“Easy to book”
About Routes: 9.3 /10
Very good price
About QEEQ: 10.0 /10
Good

t.Johnston

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jun 10, 2019
“Never rent with Routes YVR”
About Routes: 4.7 /10
Waited 30 minutes for shuttle. Arrive at location. Waited another hour. I took over 20 minutes per customer to pick up a car. Only 2 check in people. Book specifically a Wrangler Jeep. Given a boring Durango SUV. Car was very dirty on outside. I had to wait a further 15 to get it washed. Took over 2 hours from waiting for shuttle to driving off with car. Tank was completely empty. Light flashing and needle below E sign. Would not recommend Routes and question Easy Car for being associated with this company.

P.Nayeri

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Compact | Honda Civic or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Sep 14, 2018
“excellent value for money?”
About Routes: 9.8 /10
Like: Good service ,good value no problems.

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