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Search for Routes Car Rentals in Vancouver

Great booking process and value, however the car could have been better cleaned + shorter wait time

Reviewed: Sun, Sep 8, 2019
About Routes: 7.3 /10
The waiting time took quite a while, but the pick up process was straight forward. My only feedback was that the cleanliness of the vehicle was subpar and I had called to complain about this. I called 5 times about the dog fur that was not cleaned up, and Amrit (customer service) said she would pass on my message to the manager and that they would call me back. I never got a call back, and had my allergy symptoms throughout the rental because of the unclean car / dog fur.
About QEEQ: 10.0 /10
Great and easy booking process, overall excellent value!
Jeep Wrangler image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Vancouver Airport

Sigrid Luke

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 9, 2018
About Routes: 2.0 /10

Claude Kipling

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 1, 2019
About Routes: 8.0 /10
The reception area is set up like a hotel front desk with 2-3 staff members, mostly of Indian nationality, including those inspecting the cars. Overall, communication was smooth.
About QEEQ: 8.0 /10

B.Dhanoa

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 12, 2019
“Very good”
About Routes: 10.0 /10
Good people and good service
About QEEQ: 10.0 /10
Good

L.Humchitt

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Intermediate | Honda Civic or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
About Routes: 7.7 /10
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
About QEEQ: 8.0 /10

p.brannan

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 28, 2019
“After a bad start everything was good”
About Routes: 7.3 /10
Had a long wait for pickup from airport Was offered a car that had a cracked windscreen and still to be cleaned I refused that car I enquired about another car on the lot was told it was unavailable. Eventually got another vehicle sitting on the same lot!!!
About QEEQ: 8.0 /10

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