Great rate! Wish we could find it again

We arrived in the afternoon, there was no queue, and we got the car quickly.

First two cars allocated the automatic key was not functioning - surprising default that had not been identified snd sorted before vehicles were allocated . Third car was functional but older , and overall in a much used state . underpowered.

Ok

Our flight was delayed so we missed the pick up time and the office was closed so we had to get a taxi to our hotel and didn't collect the hire car till the next day. Disappointed the booking information didn't state the shuttle bus stopped at a certain time.

Booking was fine just collection and poor timing that let the trip down

Deposit amount for the locals is too high. I will never book Apex henceforth

Excellent service

Everything was ok!

After I return the car I received an email telling me that I should upload the receipt to get my points credit. I think this system was too much old school. After I return I should have the points automatically. I contact via email asking for the points and they said they would do it for me even not sending the photos. I hope so!