They should have more staff knowing that August is very busy. We 2 hours to get the car is madness.

C.Castelo

Portugal

Reviewed: Tue, Sep 3, 2019

About SURPRICE RENT A CAR: 8.7 /10

This is the second time using and no changes, delays as always. I booked economic car they were trying to give me a mini. Ans

About QEEQ: 8.0 /10

Economy | Seat Ibiza or similar

15-day rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

Portugal

9-day rental

Compact | Renault Captur or similar

Reviewed: Tue, May 10, 2022

About SURPRICE RENT A CAR: 9.0 /10

The car was perfect, how ever I scratched one rim trying to avoid an accident and I was charged 260 euros at the checkout. This is the price of 2 new rims and they are making money when they see that you don't take their insurance.

About QEEQ: 10.0 /10

Portugal

3-day rental

Economy | Toyota Yaris or similar

Reviewed: Thu, Jul 11, 2019

About SURPRICE RENT A CAR: 5.7 /10

The wait to pick up the car was extremely long for how few people were in line. It took on average 20-30 minutes for each party to fill out their paperwork and get their car. Surprice was extremely inefficient and slow and understaffed. As a result, we lost 2 hours of precious travel time

About QEEQ: 8.0 /10

Y.Piddubnyak

Portugal

7-day rental

Mini | Peugeot 108 or similar

Reviewed: Mon, Jun 10, 2019

“Great value for great money. Thank you for wonderful experience in Portugal!”

About SURPRICE RENT A CAR: 8.7 /10

Friendly staff, great value for great money.

About QEEQ: 10.0 /10

Smooth and easy process. You are my best car finder)

Adam

Portugal

4-day rental

Mini | Peugeot 108 or similar

Reviewed: Thu, May 23, 2019

About SURPRICE RENT A CAR: 9.7 /10

Everything was OK beside two thibgs: the toll device was a hidden cost (1.2€/day) and they only work until 8pm... Has to pay 35 euro extra for overtime since my plane was late.

About QEEQ: 10.0 /10

Portugal

4-day rental

Compact | Ford Focus Estate or similar

Reviewed: Thu, Apr 25, 2019

“Not worth the savings if you don’t get an effective service. Convenience is not important to me.”

About SURPRICE RENT A CAR: 7.0 /10

The process to pick up the car took so long. People couldn’t find my reservation and did not reach quickly the easyrentcars. Staff not focused on providing a fast service to customers arriving sometime from a long flight and eager to enjoy vacation and not wiling to spend 1h30 for a car delivery. I will not use this service again, as the value for money to me is not worth in terms of convenience.

About QEEQ: 7.0 /10

They should have more staff knowing that August is very busy. We 2 hours to get the car is madness.

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

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