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Search for reach rental Car Rentals in Los Angeles

APPALLING!

Reviewed: Mon, Sep 2, 2019
About reach rental: 4.0 /10
Appalling company. I couldn't find the offices for starters. The directions were non existent. I paid for a guaranteed CRV - But it wasn't available. They offered a Tiguan (which should have been fine) but it was a nail. Masking tape covering a hold on the door. The battery packed in and we were parked on a "tow" zone in San Francisco. The customer service team were on voicemail and at no point did they return the call. At all. I had to get a mechanic out to jump start the car at my expense. Eventually I heard back by text from a guy who told me to go and get the battery changed at my cost. I finally drove it to one of their offices and insisted on a new car. I got it changed to a RAV4 which couldn't have been cleaned since it was bought. It was disgusting. Dont use these people
About QEEQ: 8.0 /10
Honda CR-V image
reach rental
Los Angeles Airport(LAX)
Los Angeles
United States
Medium SUV | Honda CR-V Guaranteed model

Relevant Reviews on reach rental LOS ANGELES AIRPORT

Ford Middleton

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reach rental
Los Angeles
United States
Reviewed: Sat, Nov 6, 2021
About reach rental: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Lisa Betty

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reach rental
Los Angeles
United States
Reviewed: Mon, Jan 21, 2019
About reach rental: 6.0 /10
The car was very new, and both pickup and return were very easy and fast, but the procedures were not very formal. The inspection and return processes were handled quite casually, which is usually fine, but it could be a problem if any issues arise.
About QEEQ: 10.0 /10

Susanna Tomlinson

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reach rental
Los Angeles
United States
Reviewed: Mon, Sep 25, 2017
About reach rental: 10.0 /10
The car was delivered by a staff member who drove over. Actually, once you call them after landing, they will bring the car to you. I mistakenly went to the front desk to pick up the car and missed the spot, which caused a minor confusion, but their attitude was excellent. The whole process was very pleasant. I accidentally drove on a toll road and feared being fined, but after calling them, they assured me that the toll fee was covered. It made me feel much more at ease. Returning the car was convenient as well. The 9009 handsome customer service even kindly drove me back to my apartment. The entire experience was absolutely fantastic. I'll definitely choose you again next time and have already recommended you to my friends. The attitude is really great.
About QEEQ: 10.0 /10

Prudence Kennan

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reach rental
Los Angeles
United States
Reviewed: Sat, Dec 16, 2017
About reach rental: 4.0 /10
Insufficient child seats

j.Nicol

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Convertible | BMW 430i Cabrio Guaranteed model
reach rental
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Apr 2, 2019
“Simply a bait and switch paid $566 for a convertible and was given an old bmw 5 seris hard top”
About reach rental: 4.7 /10
No pure bait and switch I hired a nice bmw 4 series convertible and was given an old dented 5 series bmw with bad brakes.

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