reach rental, Los Angeles Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

reach rental - Los Angeles Airport Information, Car Rental Instructions & Policies

Address

5757 W Century Blvd Suite 110 Los Angeles, CA 90045

Telephone

6263717777

Pick-up Instructions

Reach Rental LAX Store is located in Airport Spectrum Building at 5757 W Century Blvd. Los Angeles, CA 90045. Customers may take free shuttle from LAX terminals to Airport Spectrum. These shuttles stop at hotel shuttle waiting area with red sign at terminals and return in every 20 minutes. Please contact customer service at +1 626 371 7777 after arriving at airport and let us know your estimate time of arrival. Our staff will get your vehicle ready. That will help reduce your wait time. To change pick-up time or make any other changes, please contact customer service at +1 626 371 7777 24 hours in advance.

Drop-off Instructions

Reach Rental LAX Store is located in Airport Spectrum Building at 5757 W Century Blvd. Los Angeles, CA 90045. Customers may take free shuttle from Airport Spectrum to LAX terminals. Please call +1 626 371 7777 half an hour before you arrive. Our staff will get paperwork ready. That will help reduce your wait time. To change return time or make any other changes, please contact customer service at +1 626 371 7777 48 hours in advance.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	USD 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Not allowed:

Taking rental cars to following countries is not allowed:
Canada

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Los Angeles Airport

21.8 mi from Whiteman Airport

Railway Stations

9.3 mi from Wilshire Normandie (LACMTA Station)

9.7 mi from Wilshire / Western (LACMTA Station)

9.9 mi from Westlake / MacArthur Park (LACMTA Station)

Hotels

0.2 mi from Crowne Plaza Los Angeles - International Airport

0.2 mi from Hilton Los Angeles Airport

0.6 mi from The Westin Los Angeles Airport

Other Landmarks

2.9 mi from Hollywood Park Casino & Racetrack

10.2 mi from Paramount Studios

11.3 mi from Hollywood And Vine

CHECK RATES

Map view of reach rental Store Location

coordinates: 33.9460546 -118.3847414

Location Images

reach rental-Los Angeles Airport-150622-telegraph

The Sign

reach rental-Los Angeles Airport-150622-feeder_bus

The Shuttle Bus

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 1.6
Vehicle cleanliness: 1.8
Spaciousness: 2.1
Counter staff: 1.6
Pick-up location: 1.3
Drop-off location: 1.6
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

A.Chase
Los Angeles
5.7 /10 Average
Reviewed: Sunday, January 13, 2019
Agent needed to take care for oil change before car was ready. No ticket counter, difficult to find and difficult to contact agent. Over an hour waiting for car to return from oil change, two different service lights on dashboard but agent assured everything checked out, and when dropped off car no agent available. Had to leave car in garage with keys. "Ticket counter" is one room office in high rise, returning car is not typical drop off--they share a garage with an apartment complex valet. Very confusing. As a side, the car was missing a hub cap.
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Anonymous
Los Angeles
8.3 /10 Very good
Reviewed: Friday, January 25, 2019
Thank you guys for the amazing experience with i8! I wish your company success and bring more beautiful cars for us! Happy Chinese New Year :)
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J.T.
Los Angeles
4 /10 Average
Reviewed: Friday, March 1, 2019
The place was shady and ridiculously un professional. I will NEVER go back and they wasted 30 minutes of my time giving me the wrong car, because they didn’t take the time to get my name. Even though I asked is this car for ******* and he said yes. The original car was not in condition to leave and then the car we ended up getting was dirty and damaged. There was no actual office. You had to meet them in an alley and the communication was horrible. You had to literally call multiple numbers to get anything done, such as get a shuttle to pick you up. And the shuttle was horrendous. The worst part would have to be that the man felt it was okay to take a picture of my credit card with his personal cell phone. Now I have to keep an eye on my bank to make sure they do not start making strange charges on my card.
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E.Buenaventura
Los Angeles
2.3 /10 Poor
Reviewed: Thursday, March 14, 2019
Staring with the fact that there was not shuttle bus to the rental place, after finally contacting the local representative we were told that are booking was for the following day and we needed to pay for a additional day, after we said ok they charged us more than the online price, then we waited almost an hour to be pick up, when we arrived we were told that we have only 100 miles per day instead of unlimited as was stipulated online. We rented a "luxury" Mercedes Benz, however, the car was in a deplorable condition, smelled like cigarette smoke, scratched all over the place with less than a 1/4 tank of gas, when we asked if there was another car in better condition we were told by the manager named Cho to take it or leave it, so when we said to leave it the manager would not gave us a refund indicating that we needed to contact the online service, thus, without any other option we took the car. At time of return they gave us a different address, when we got there nobody was there to received the car, after calling the number they told us to wait so we waited for 30 min until the guy finally showed up, then there was an issue that there was not shuttle bus at that location and the guy will not take us to the closest station so we walked...bottom line worse rental experience of my life...I end up expending so much time waiting for a crappy, smoke smelling, scratched, no gas "luxury" car that I could not take anywhere cause of the limited miles plus additional charges from what was online.
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j.Nicol
Los Angeles
4.7 /10 Average
Reviewed: Tuesday, April 2, 2019
No pure bait and switch I hired a nice bmw 4 series convertible and was given an old dented 5 series bmw with bad brakes.
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Anonymous
Los Angeles
8.7 /10 Very good
Reviewed: Tuesday, April 23, 2019
Car was good. Needs directions to their office as it’s in a building on the 7th floor but nothing mentioned on the notes. Location to airport was a short regular shuttle.
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D.NEALE
Los Angeles
4 /10 Average
Reviewed: Monday, September 2, 2019
Appalling company. I couldn't find the offices for starters. The directions were non existent. I paid for a guaranteed CRV - But it wasn't available. They offered a Tiguan (which should have been fine) but it was a nail. Masking tape covering a hold on the door. The battery packed in and we were parked on a "tow" zone in San Francisco. The customer service team were on voicemail and at no point did they return the call. At all. I had to get a mechanic out to jump start the car at my expense. Eventually I heard back by text from a guy who told me to go and get the battery changed at my cost. I finally drove it to one of their offices and insisted on a new car. I got it changed to a RAV4 which couldn't have been cleaned since it was bought. It was disgusting. Dont use these people
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t.oxenham
Los Angeles
10 /10 Excellent
Reviewed: Saturday, November 2, 2019
The original car we booked has issues so they upgraded us for free. Stand out service,
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L.Meng
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 9, 2020
Great rental, quick pick up and return.
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Y.Dong
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, March 10, 2020
The trip went really smooth and Reach Rental was beyond my expectations
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Mengchan Lv
Los Angeles
10 /10 Excellent
Reviewed: Thursday, March 12, 2020
Very good experience, good service and easy to pick up the car. I will definitely come back next time
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Edmund
Los Angeles
10 /10 Excellent
Reviewed: Thursday, March 12, 2020
Everything is smooth. People are nice.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, March 18, 2020
Very good service!
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Maud Lynd
Los Angeles
10 /10 Excellent
Reviewed: Friday, February 15, 2019
Picking up and returning the car was easy and fast. The car was in excellent condition, very satisfied. Hank and Leo helped me a lot with storing and retrieving my luggage, very grateful!
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Nicole Macadam
Los Angeles
4 /10 Average
Reviewed: Friday, March 1, 2019
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Prudence Kennan
Los Angeles
4 /10 Average
Reviewed: Saturday, December 16, 2017
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Shirley James
Los Angeles
2 /10 Poor
Reviewed: Thursday, August 3, 2017
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Rachel Rose
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, August 15, 2017
Great car, excellent service!
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Afra Nichol(s)
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 5, 2018
Pickup and drop-off are very convenient.
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Alexia Reade
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, September 6, 2017
Very satisfying car rental experience, will come back again in the future.
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Jack Roy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, February 18, 2018
Very satisfied
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Susanna Tomlinson
Los Angeles
10 /10 Excellent
Reviewed: Monday, September 25, 2017
The car was delivered by a staff member who drove over. Actually, once you call them after landing, they will bring the car to you. I mistakenly went to the front desk to pick up the car and missed the spot, which caused a minor confusion, but their attitude was excellent. The whole process was very pleasant. I accidentally drove on a toll road and feared being fined, but after calling them, they assured me that the toll fee was covered. It made me feel much more at ease. Returning the car was convenient as well. The 9009 handsome customer service even kindly drove me back to my apartment. The entire experience was absolutely fantastic. I'll definitely choose you again next time and have already recommended you to my friends. The attitude is really great.
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Drew Berkeley
Los Angeles
8 /10 Very good
Reviewed: Saturday, September 30, 2017
The car is new and the staff are responsible.
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Vic Tobias
Los Angeles
2 /10 Poor
Reviewed: Wednesday, October 11, 2017
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Dora Den(n)is
Los Angeles
10 /10 Excellent
Reviewed: Thursday, January 10, 2019
Good service, quick car pickup
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Josephine Irving
Los Angeles
6 /10 Average
Reviewed: Wednesday, January 16, 2019
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Lisa Betty
Los Angeles
6 /10 Average
Reviewed: Monday, January 21, 2019
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Ivan Keppel
Los Angeles
8 /10 Very good
Reviewed: Saturday, August 25, 2018
No queues, no store, both times we went directly to the parking lot. Communication in Mandarin was convenient, but the professionalism needs improvement.
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Tiffany Emma
Los Angeles
8 /10 Very good
Reviewed: Saturday, October 27, 2018
The young man's service was pretty good.
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Xavier Sweet
Los Angeles
6 /10 Average
Reviewed: Sunday, October 28, 2018
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Vanessa Lew
Los Angeles
10 /10 Excellent
Reviewed: Sunday, April 21, 2019
Rented a RAV4 through the rental service, but it was unavailable. Although we were upgraded to a Volkswagen Tiguan, which is noticeably smaller, the rear seats were at a 90-degree angle, making long rides uncomfortable. However, the Tiguan was safer for long distances. Appreciate the upgrade. The full insurance coverage was reassuring, and the pickup and drop-off were simple.
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Isidore Augustine
Los Angeles
10 /10 Excellent
Reviewed: Sunday, May 12, 2019
No need to queue at all, the service was excellent, and the staff who delivered the car were enthusiastic and professional.
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Clarence Yerkes
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, November 27, 2018
I've already recommended it to many friends.
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Marcus Grantham
Los Angeles
10 /10 Excellent
Reviewed: Thursday, April 26, 2018
Excellent service
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Hugh Bowman
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, December 5, 2018
Satisfied
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Neil Margaret
Los Angeles
4 /10 Average
Reviewed: Saturday, April 28, 2018
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Berg Onions
Los Angeles
10 /10 Excellent
Reviewed: Monday, April 29, 2019
I am quite satisfied.
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David Noah
Los Angeles
10 /10 Excellent
Reviewed: Thursday, September 27, 2018
Very satisfied. The return process with Leo was excellent; he was friendly, generous, and thorough. No waiting in line, got the car immediately.
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Zebulon Abraham
Los Angeles
6 /10 Average
Reviewed: Thursday, September 27, 2018
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Page Kitty
Los Angeles
6 /10 Average
Reviewed: Saturday, December 29, 2018
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Ford Middleton
Los Angeles
10 /10 Excellent
Reviewed: Saturday, November 6, 2021
Satisfied
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Andre Isabel
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, March 3, 2020
Quick response every time I renew the rental, easy payment, excellent service
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Jerry Lucas
Los Angeles
2 /10 Poor
Reviewed: Wednesday, January 29, 2020
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Sandy Madge
Los Angeles
2 /10 Poor
Reviewed: Sunday, January 12, 2020
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Benson Beaufort
Los Angeles
10 /10 Excellent
Reviewed: Thursday, December 12, 2019
The service was excellent. They carefully explained the rental and return procedures, as well as important points for driving in the USA.
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Bernard Sara(h)
Los Angeles
8 /10 Very good
Reviewed: Monday, November 4, 2019
The store staff were quite nice.
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Quinn Michelson
Los Angeles
4 /10 Average
Reviewed: Tuesday, October 22, 2019
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Harvey Louis
Los Angeles
10 /10 Excellent
Reviewed: Saturday, October 19, 2019
24-hour customer service, always available to help with any issues! There is a free shuttle bus directly to the pickup location, which is quite convenient!
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Tess Obadiah
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, October 8, 2019
Extremely satisfied
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Hilary Addison
Los Angeles
2 /10 Poor
Reviewed: Tuesday, October 8, 2019
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Lilith Cissie
Los Angeles
2 /10 Poor
Reviewed: Wednesday, August 21, 2019
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Elmer Frederick
Los Angeles
4 /10 Average
Reviewed: Monday, May 27, 2019
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Viola Patience
Los Angeles
2 /10 Poor
Reviewed: Wednesday, September 25, 2019
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Tiffany Emma
Los Angeles
10 /10 Excellent
Reviewed: Thursday, September 26, 2019
The price was very reasonable. Pickup and drop-off were smooth.
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Fay Snow
Los Angeles
2 /10 Poor
Reviewed: Thursday, August 29, 2019
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Malcolm Rutherford
Los Angeles
8 /10 Very good
Reviewed: Thursday, September 19, 2019
The airport directions were very clear. After confirming the order, the car pickup location and contact information were clearly explained. The whole process of picking up the car was quick. A good rental experience overall. Due to communication issues, I couldn't return the car directly to the airport, but there was a free shuttle bus from the return point to the airport, which was very convenient.
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Bowen Carroll
Los Angeles
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Very good
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