the worst car rental experience

It’s a good car rental company! Overall, it’s fine! They patiently explain various rules to you. They won't give you the car until you listen to everything! When I returned the car, I left my phone inside. When I went back, they returned it to me! Icelandic people have a high level of integrity! But make sure the rental car has a towing rope, you’ll need it in Iceland! If it doesn’t, ask for one just in case.

Hard to find on the map

When picking up the car, they tried to push us into buying insurance, but I didn’t buy it. When returning the car, they were difficult and the service attitude was not very friendly.

The shuttle bus arrives every 20 minutes. Just wait at the arrival area and look for the staff holding the company sign.

The driver was rude. The instructions were unclear and the hoops we had to go through for the car did not make up for the cheaper price. I will not rent from them again.