it was excellent experince, but i need info that how and when my deposite was be refunded.

It's a small rental company and they don't speak Chinese.

They told us the back seat was dirty when we returned the car. They suggested we clean it ourselves, otherwise, the company would charge a high fee. We were in a hurry to catch a flight, so the receptionist offered to help and only charged us 70 AED for cleaning. We even gave an extra 100 AED as a tip. Later, we found an additional charge of over 100 AED on our credit card for the dirty back seat. This was very disappointing as we couldn't dispute it after leaving.

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

No cruise control The terminal is too far from arrival terminal

There is a misalignment between the original contract