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Very bad experience with Fast Rent a Car

A.Alghamdi

United Arab Emirates

Reviewed: Mon, Jun 17, 2019

About FAST RENT A CAR: 3.0 /10

I booked Ford Explorer and it’s supposed to be 2019 or 2018 model. They gave me 2017 Toyota Prado and promised me to replace it within one day which they didn’t commit to. They never answer phone calls despite tens of calls and once they answered they customer service was extremely bad! Never recommend them again.

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on FAST RENT A CAR Dubai International Airport Terminal 1 Arrivals

United Arab Emirates

1 days rental

Compact | Ford Focus or similar

Reviewed: Sat, Jan 18, 2020

About FAST RENT A CAR: 10.0 /10

Very good company !

About QEEQ: 10.0 /10

H.Elessawy

United Arab Emirates

1 days rental

Standard | Honda Accord or similar

Reviewed: Fri, Sep 20, 2019

“Friendly interface and wide variety”

About FAST RENT A CAR: 4.7 /10

Horrible service, after waiting for almost 40 min, they got me a messed up old car with very loud squeek noise although I have booked it a week earlier. They wanted to charge me extra for exchanging it and delivering it to the airport. After returning it, they blamed me for a hubcap scratch which i could not verify since I was handed the car in a dark parking lot outside of the airport.

About QEEQ: 9.0 /10

Fast and easy to use

W.Shoaib

United Arab Emirates

1 days rental

Small SUV | Mitsubishi Eclipse or similar

Reviewed: Tue, Jul 2, 2019

“Really bad experience, will not be using them again. Car all dented and broken from the outside.”

About FAST RENT A CAR: 7.7 /10

Very old car, not what was told. Car condition was really bad all around.

Rex

United Arab Emirates

1 days rental

Small SUV | Mitsubishi Eclipse or similar

Reviewed: Sat, Apr 27, 2019

“Stressful”

About FAST RENT A CAR: 3.0 /10

Check the car throughly and take loads of photos, they will go over the car with a fine tooth comb at the end. Also photo the windscreen - they found a pin sized mark on the windscreen (1mm max, too small to show up on a wide angle photo) and were going to get me to pay for a new windscreen, when luckily they managed to clean it off (ie it was only dirt in the end). Not a very fun experience - stressful - I have never before had a pin sized mark questioned, let alone one on the windscreen - they told me the windscreen was worth more than the car.

About QEEQ: 8.0 /10