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Way below average on site service

Reviewed: Tue, Aug 27, 2019
About Europcar: 4.3 /10
No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.
About QEEQ: 8.0 /10
NmA
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Constance Antoinette

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Reviewed: Thu, Aug 14, 2025
About Europcar: 10.0 /10
The car was in good condition. The compact model is fuel-efficient and easy to park. Very satisfied.
About QEEQ: 10.0 /10

Moses Mark

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Reviewed: Mon, Apr 21, 2025
About Europcar: 10.0 /10
Everything is good, except the store is not located inside the airport. It's about less than 1km away, and there is a shuttle bus for transfers. However, with dozens of car rental companies at the airport, it's quite surprising that a big company like Europcar does not have an airport branch. That said, the environment of the store outside the airport is much better.
About QEEQ: 10.0 /10

King Ford

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Reviewed: Thu, Jul 6, 2017
About Europcar: 10.0 /10
There is a free shuttle service from the airport, and you can also return the car at the airport for an additional fee. It's very convenient.
About QEEQ: 10.0 /10

Yehudi Back

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Reviewed: Tue, Aug 11, 2015
About Europcar: 10.0 /10
The rental office is located just outside the airport, very close. There are also signs for other car rental companies along the way.
About QEEQ: 10.0 /10

View more >
Premium | Audi A4 or similar
Reviewed: Sun, Aug 25, 2019
“Good car, terrible service at Athens airport”
About Europcar: 5.7 /10
Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due
About QEEQ: 9.0 /10
Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

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