Way below average on site service

Greece

Reviewed: Tue, Aug 27, 2019

About Europcar: 4.3 /10

No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.

About QEEQ: 8.0 /10

NmA

Europcar

Naxos Island National Airport(JNX)

Naxos

Greece

Economy | Volkswagen Polo or similar

4-day rental

Relevant Reviews on Europcar in Greece

Steven Bush

Greece

4-day rental

Reviewed: Tue, Oct 21, 2025

About Europcar: 10.0 /10

Both pickup and drop-off were very smooth. The rental company provided excellent service, was efficient, and the car was in great condition. Overall, everything went smoothly.

About QEEQ: 10.0 /10

Milo Galbraith

Greece

3-day rental

Europcar

Santorini Airport(JTR)

Santorini

Greece

Reviewed: Sun, Feb 9, 2025

About Europcar: 10.0 /10

Rented during the off-season, no waiting required, completed the formalities and picked up the car immediately. The car was not the model I reserved and was slightly smaller than expected. When returning the car, there was no staff in the office area, had to call someone to come and complete the return.

About QEEQ: 10.0 /10

Sabina Sinclair

Greece

4-day rental

Europcar

Zakynthos Airport(ZTH)

Zakynthos

Greece

Reviewed: Sun, Oct 9, 2016

About Europcar: 10.0 /10

The Zakynthos airport is likely building various rental kiosks. They wait with signs at the airport exit, which is convenient. Their current store is just to the left of the airport exit with a clearly marked sign. The process is convenient, although I'm slightly disappointed I couldn't choose the car myself. For mountain roads, a powerful car is better.

About QEEQ: 10.0 /10

Greece

14-day rental

Premium | Audi A4 or similar

Reviewed: Sun, Aug 25, 2019

“Good car, terrible service at Athens airport”

About Europcar: 5.7 /10

Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due

About QEEQ: 9.0 /10

Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

M.Semla

Greece

2-day rental

Mini | Nissan Pixo or similar

Europcar

Athens

Greece

Reviewed: Mon, Jul 22, 2019

“Almost new car”