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Live chat Email us Service Code: 6997506170
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Great Location and Pricing

Reviewed: Wed, Jul 4, 2018
About Hertz: 8.2 /10
Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??
Intermediate SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz MELBOURNE DT

Byron Bertie

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Reviewed: Fri, Feb 3, 2017
About Hertz: 8.0 /10
After informing the staff that I had purchased additional insurance, they didn't try to sell me the store's insurance. They did charge an extra 100 AUD as a security deposit when swiping the card, but it has been refunded.
About QEEQ: 8.0 /10

Zero Bulwer

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Reviewed: Fri, Mar 1, 2019
About Hertz: 8.0 /10
Picked up the car in Melbourne city, not too many people. Service was pretty standard. No extra insurance was required. Car wasn't upgraded.

Wilbur Saxton

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Reviewed: Sun, Mar 8, 2015
About Hertz: 8.0 /10
The Kuga with over 30,000 kilometers had a damage that I discovered myself. I promptly informed the staff, otherwise it might have led to issues.
About QEEQ: 10.0 /10

Natividad Harrison

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Reviewed: Thu, Feb 11, 2016
About Hertz: 2.0 /10
I had paid in full on Zuzuche, but when picking up the car, they still asked for a 200 AUD deposit, which they said would be returned the same night if there were no issues. I returned the car on February 4th and was told the refund would be processed that night, but I haven't received it yet! Contacting customer service has only gotten me a voicemail.

cmchou

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 16, 2019
“very good car rental experience”
About Hertz: 10.0 /10
I'd like to recommend Hertz counter staff who was in charge of the Oct 11 afternoon in Avalon airport. He was very nice to us and helped me a lot. I need to give him a 5-start rating.
About QEEQ: 10.0 /10

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