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Live chat Email us Service Code: 6280074125
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Great Location and Pricing

Reviewed: Wed, Jul 4, 2018
About Hertz: 8.2 /10
Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??
Intermediate SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz MELBOURNE DT

Lawrence Christie

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Reviewed: Mon, Sep 23, 2024
About Hertz: 10.0 /10
Very good! Hertz is quite reliable, and the car is very new.
About QEEQ: 10.0 /10

Grover Gabriel

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Reviewed: Thu, Oct 10, 2019
About Hertz: 10.0 /10
Service was excellent and very quick.
About QEEQ: 10.0 /10

Jane Pullan

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Reviewed: Sun, Jan 15, 2017
About Hertz: 10.0 /10
Hertz is after all a big company with many customers. I arrived at the store at 7:20 AM and there were already two customers in line. Fortunately, the store is big enough to accommodate three customers at the same time. The staff patiently explained the entire rental process and showed no dissatisfaction when I declined the recommended options. They even personally directed me to the window to demonstrate how to pick up the car at the parking building across the street. Very thoughtful. Thumbs up!!
About QEEQ: 10.0 /10

Ingemar Katrine

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Reviewed: Thu, Mar 9, 2017
About Hertz: 8.0 /10
Long queues, reserved model unavailable, had to change the car.
About QEEQ: 10.0 /10

Xanthe Service

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Reviewed: Fri, Jan 8, 2016
About Hertz: 8.0 /10
There were long lines, and it took an hour to get the car. There were four staff members available, but some took a long time to serve each customer. The car was freshly washed and clean. Returning the car was quick as they only checked the fuel level. The brakes made a strange noise on the second day, which affected our mood a bit. We later had someone check it and they said it wasn't a big issue. For longer trips, it might be better to rent an SUV for peace of mind.

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