Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

I contacted QEEQ help lines couple times, they have been helpful.

Very crowded, but the car was brand new what exceeded my expectations! Very good experience!

EasyRentCars is my favourite always, the best prices with the best options!

Great service with Routes, great car...what more can I say

Great service as usual

Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.

Like: service is fine, car is meet my standard.