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Live chat Email us Service Code: 9132392171
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We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called

Reviewed: Tue, Aug 13, 2019
About Routes: 8.0 /10
Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

VeeRu Motamarri

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Large SUV | Dodge Durango or similar
Reviewed: Sun, Sep 29, 2019
About Routes: 10.0 /10
Best rental I have ever been to.
About QEEQ: 10.0 /10

R.Kontra

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Aug 24, 2019
“Excellent price but service at the counter was very poor in checking out and in returning the vehic”
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 16, 2019
“we may book again.”
About Routes: 8.3 /10
Two things, it would have been helpful to know the shuttle to "routes" from the O'hare shuttle terminal said routes. we missed one since it said routes and not easy rents cars. Secondly tell folks to make sure to bring their car insurance info. the turn in sucked, you just want to be done and get to your plane, and we had to wait in line again.. for awhile.
About QEEQ: 10.0 /10
easy

M.Bingham

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Economy | Kia Rio or similar
Reviewed: Tue, Jun 4, 2019
“Good”
About Routes: 9.7 /10
Car was great
About QEEQ: 10.0 /10

F.DUSHIME

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Intermediate SUV | Nissan Rogue or similar
Reviewed: Fri, Jul 20, 2018
“Will do it again”
About Routes: 10.0 /10
Like: Had a great trip, we had a Wrangler, super comfy ride, enjoyed travelling From Chicago and Indiana and back. We had so much fun!
Dislike: I have no complaints, everything worked as I expected.
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