Super happy with the whole experience. The staff explained everything patiently and even shared key driving tips that helped us avoid fines. The car ran great, was very clean inside, had plenty of power, good AC and heating, and both the interior and exterior felt really new. The price was quite reasonable too, definitely worth recommending.

Friendly service and prompt replies to whatsapp. Very flexible with additional items, pick up and drop of times, unlike other japanese car rental companies I have used.

The service was excellent, responses were prompt, instructions were clear, ETC rental was convenient, and the driver was great. I'll definitely choose this again next time.

Overall, the service level is excellent—enthusiastic and efficient.

The car rental experience in Osaka was fantastic! From the moment I entered the store, the staff greeted me warmly. Even though my Japanese isn't fluent, they communicated with great patience, instantly easing my nervousness. The paperwork was handled quickly, and they gave a detailed introduction to the car's features, local road conditions, and unique sightseeing spots. The recommended off-the-beaten-path routes were stunning. The car was clean and in great condition when picked up. Returning the car was also straightforward, with a quick inspection and no extra charges. This store provided attentive, professional, and efficient service—highly recommended!