Quick, but very expensive!

Goldcar rezervation employee pushed us to buy for additional insurance when we checked in. they said to us AXA insurance will not cover my rental days because they will not issue damage invoice when we had accident. Also they want to claim past damage areas to us. We rejected because we did not do anything. Was very bad experience. Please investigate this customer attitude.

Was really good . Customer service was very good too.

Most horrible customer services you can find ever, they are racist especially if you are not greek, and scammers, If you want to enjoy a good vacation stay away from goldcar.

Worst customer support i had encountered. We didn't find the shuttle from the airport. waited for about an hour from 2230 to 2330 and didn't see it coming to the designated parking (our plane landed at about 40 min delay). Then took a taxi to their office, which was closed after 2300, and then had to continue with the taxi to our hotel. When we got the day after to their office (taking another taxi) they just didn't care and said that there was a shuttle. Then they did us a 'favor' and agreed to give us the car with the original order from the day before. Offcourse no refund for the taxi was offered.

Instructions on how to find it were not clear and really they should have someone at the airport with a sign at all times (our flight was delayed). There was a large additional fee for no-risk cover and the woman serving us did not explain it well - wish I could have known about that in advance. The fuel hold also was not removed and there was a huge queue. We were offered an upgraded car which was great, and we loved the vehicle.

Like: Thank you for your efficient and friendly service.