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Live chat Email us Service Code: 1043910171
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worst car rental ever. never use them ever

Reviewed: Tue, Jul 30, 2019
About EZU: 2.7 /10
Car was in bad shape, seems like it could breakdown any moment, i believe the car was almost 10 years old. Exterior was covered with so many dings and dents it was a pain to look at. requested the counter staff to change to other vehicles but he claims it is not possible even thou there were plenty other vehicles outside that looks much more decent and newer. Counter staff mentioned that since i was covered under third party insurance company i shouldnt have to worry about them claiming against us, not sure if i am being charged yet as no information was made to me till date. NEVER EVER RENT FROM THEM.
About QEEQ: 8.0 /10
Should do a review of the rental companies that are listed on the platform, so as to ensure quality listings and companies that are not as honest.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Crystal Constance

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Reviewed: Wed, Aug 21, 2019
About EZU: 10.0 /10
The staff were very enthusiastic and they also provided airport transfers. Thumbs up!
About QEEQ: 10.0 /10

Phyllis Morgan

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Reviewed: Sun, Sep 16, 2018
About EZU: 4.0 /10
I think they almost always assess damage for cars that have full insurance! Our car had no scrapes or scratches, but they insisted the paint was damaged and needed evaluation! I think it might be related to us having purchased the super full insurance! I hope the rental company investigates this thoroughly!

Moira Fowler

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Reviewed: Wed, Mar 14, 2018
About EZU: 2.0 /10
The staff is nice, but there are many tricks making it difficult to guard against. This time we rented cars from different companies, and generally speaking, those run by foreigners were more professional and better regulated. This Chinese-run company takes advantage of their own people…
About QEEQ: 10.0 /10

arwV8

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Full Size | Toyota Camry Guaranteed model
Reviewed: Mon, Dec 9, 2019
“Not as good as auckland, biased towards Chinese customers”
About EZU: 9.3 /10
The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.
About QEEQ: 10.0 /10
Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.

p.gostridge

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jan 22, 2019
“CAR - A very old model (Toyota Vitz), smaller than a Yaris and less comfortable.”
About EZU: 4.7 /10
The car was well scratched and dented. The front passenger seat did not slide far enough back - only halfway. All documentation (handbook, warning notices etc) written in Japanese, not English. Proprietor not interested in our comments on return of the vehicle.

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