The lady at the counter in the arrivals hall was really friendly. She explained the pickup location slowly and clearly in English (exit from Door 5 in arrivals, turn right, walk about 200 meters, look for the store logo in the parking lot across the road, then cross over to pick up the car).

There are three companies at one location, so it's a bit crowded and requires waiting in line. They gave me an X1, but the brakes made noise and the car was in poor condition. If you're willing to use other brands, you can get a new car, like a Toyota. However, I had too much luggage, and the X1 had enough space to fit three 28-inch suitcases!

The fuel tank was only two bars full when picking up the car, making it difficult to return with the same level.

Fantastic rental agency. Easy process from pickup to drop off and very friendly people. Probably one of the best rental experiences we’ve had in Europe.

Easy to find the desk but a little confusing to find the vehicle!