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Live chat Email us Service Code: 2056193171
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A bit trouble on getting to the pick-up location without instruction, the car and service is great.

Reviewed: Sun, Jul 28, 2019
About Routes: 8.0 /10
When I was booking, I was not aware that they are not at the airport. After arriving the airport, I was confused on how to get to the pick-up location. I called their customer service and nobody answered. So I used Google map, and used the sky train and walked a bit to get there. Over all, the rental price is cheaper so it's still worthy to me, but I hope that the customer can be introduced about how to get to the pick-up location smoothly when they arrive at the airport.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancover Airport - Routes

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 28, 2019
“Awful and never again”
About Routes: 4.7 /10
Scammers. Terrible experience with the shuttle, pick up process, inspection and return. I am embarrassed for the operations of this company, its staff and its location.

K.Arakaki Neves

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jun 20, 2019
“Cheap but lack structure”
About Routes: 6.7 /10
Cheap, they upgraded me just because they are not good in prep work for the rental. Returning process was slow, company looks understaff

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Jun 16, 2019
About Routes: 6.7 /10
We had to wait 30 minutes for the van to drive us to the airport. Because of this, we missed our 1 hour window to check our bags in. Because of this, I had to dispose of $50 worth of items I couldn't bring onto the plane. Also, when we received the car it was very dirty on the inside and outside. However, overall check-in/check-out service with somewhat quick.
About QEEQ: 7.0 /10

L.Sewell

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jun 12, 2019
“Easy besides the shuttle pick up location at the airport was confusing”
About Routes: 7.0 /10
Everything was average
About QEEQ: 7.0 /10
Very courteous counter staff

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jun 10, 2019
About Routes: 7.0 /10
It is only Routes company didnt accept Ontario G2 license,other companies do accept it. It is unconvenient for that.

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