I rented a Toyota Prado but ended up with a Ford Everest. The return instructions were inaccurate, leading the navigation to the P7 parking building entrance while the actual return location was elsewhere.

Very satisfied with the car rental experience! The rental company is located at Perth Airport, making both pickup and drop-off very convenient and efficient. The car we rented exceeded our expectations—it was brand new, in excellent condition, and very comfortable to drive. The entire process was transparent with no hidden fees. Although there was a slight misunderstanding during the car return due to a language barrier, the rental company responded quickly and resolved the issue perfectly. QEEQ customer service also actively assisted, which was very thoughtful. I will definitely choose this company again for my next trip. Highly recommended!

The rental point is directly opposite the exit of Hobart Airport, making Budge very convenient. The process was smooth and quick; they just asked if we needed insurance. Returning the car was hassle-free with no inspection needed at Launceston Airport. Simply hand over the keys at the counter, confirm the fuel level, and report any incidents.

I clearly stated that I would return the car at 10 PM on the 31st, but there was no staff working at that time and nobody answered the phone. This caused me a lot of trouble.