Excellent experience

I couldn't get the Cherokee I reserved. There were limited car options, and the car they provided wasn't any better than the one I booked. It was a Volkswagen SUV, barely enough for three people’s luggage. However, the store explained that it was the only car they had. Another group of friends traveling with us waited for an hour at AVIS but ended up getting a better car. It seems like their car inventory is indeed quite tight.

There's a shuttle bus at the airport that takes you to the rental car store. They checked my booking and my license, and the process was done in five minutes with no extra charges.

An excellent car rental company with great service. They helped us retrieve forgotten items twice, once even having someone drive the car back to deliver the items. Overall, very good experience, and I will choose this company again next time.

Car is ok, but it surprised unfortunately that budget charged me extra 135.11 dollars as insurance while I already booked and paid the maximum insurance coverage through easy rent !!! This is unacceptable and I was supposed to raise this issue to higher positions since that time I was not preparing myself to pay that much and it was not as per my travel budget, it affected me a lot. Receipt available with me.

I was upgraded and loved my brand new Chevy Malibu!