It was fantastic

Keep the excellence

See comment above. Minimum INS. Coverage forces you to be charged their unnecessarily high daily rate. Tried to give us a car with BALD TIRES.

The price is not the market. It could be if you have insurance from a specific Insurance Company and with a tiers part of $300,000.00 USD. In the end, you will be charged for daily rate insurance that costs twice the price of your rental. Just not fair.

The wait for the shuttle was almost an hour. The desk answered the calls at first, then he told me to call the driver, who of course didn't answer. I was concerned after a half an hour about whether I was being stood up and would have to book another car. The seats, front and back were badly stained. I'm lucky I didn't wear dress clothes or have to impress anyone.

I waited 10 minutes for the rental van to pick me up from airport. Had to pay $9.99/day for toll charges even though I was in Ocala for 5 days with no tolls. Rental agency had no maps to get you back to rental location. On arrival at rental location no one was manning the return office. Waited at least 20 minutes for some one to show up.