Europcar ZURICH KLOTEN AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Carter Parker

Switzerland

Reviewed: Wed, Jul 23, 2025

About Europcar: 2.0 /10

I booked a Q3, and even though they had a Q3 available, they insisted on giving me an old and worn-out Hyundai, claiming it's equivalent. After seeing the car, I found it unacceptable and went back to confront them. They seemed to know they were in the wrong and handed over the Q3 key without any argument. Really poor service—won't be using this company again.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar ZURICH KLOTEN AIRPORT

Mohd Jamzuri Ammir B

Switzerland

15-day rental

Full Size Van | Volkswagen Multivan or similar

Reviewed: Sun, Dec 1, 2024

“An excellent roadtrip.”

About Europcar: 10.0 /10

The car is as we wish we could get. No problem at all. Interior is clean and comfirtable.

About QEEQ: 10.0 /10

Good services

Gloria Louisa

Switzerland

1 days rental

Reviewed: Mon, May 21, 2018

About Europcar: 8.0 /10

Satisfied

Shirley James

Switzerland

1 days rental

Reviewed: Thu, Sep 3, 2015

About Europcar: 10.0 /10

Big companies are really good. The paperwork is done at the airport, and the car is picked up next door. The rental and return process is simple and quick. Since we had an 11-day rental period and a lot of luggage, they offered a free upgrade to a bigger car. The car was very new, with just over 20,000 kilometers. The staff were kind and enthusiastic.

About QEEQ: 10.0 /10