The car condition was good and very clean. Returning the car was simple, they just took a quick look without conducting thorough inspections, so you can rent with peace of mind. The staff at the store don't speak Chinese, which makes communication a bit challenging. Additionally, contact methods are either email or phone, which can be quite frustrating. Unlike other car rental companies that offer WeChat support and have Chinese-speaking staff, this company doesn't provide such convenience. With other companies, you can contact them via WeChat in advance for returns, which makes handling unforeseen situations easier. If it’s your first time renting a car in Thailand and your English isn’t good, I recommend choosing FlashRent. Although it's more expensive, it’s much more hassle-free with simpler procedures. For example, last time I rented with FlashRent, their staff were available at the counter even during late-night hours. In contrast, this company claims to be open 24/7, but I couldn’t find anyone when I arrived. Eventually, a kind lady from a neighboring car rental company helped me get in touch with them.