There was no queue upon arrival, the process took about 15-20 minutes. The staff was meticulous and explained unclear matters thoroughly.

Very satisfied, the service was warm, convenient, and swift. However, you need to first complete the paperwork at the terminal building and then proceed to the parking lot to handle the car pickup, which is a bit inconvenient.

I got a new car with 1200 kilometers. I rented it for 8 days and drove the entire route without any issues. The experience was great, and the rental fee was indeed low, around 100 yuan per day. 5 stars!

I booked a package for an Audi A3 auto. However they charged me more because it wasn't available and gave me a Renault capture. Which is a lower classed vehicle. They also did the same with the lady in front of us who came off the same flight. Which shows that for commission they are cheating the customers.

In the past I always had issues with the rental cars in Izmir Airport. I must say, Goldcar was the best so far and going forward I will be definitely using them. I get the car I booked, the whole transaction was easy and smooth. Highly recommended!