Terrible experience, definitely avoid this company, absolutely avoid them!!!! First, I called the rental office and was told they'd pick me up in 5 minutes, but I ended up waiting for 30 minutes. Then, I headed to the rental office, which was quite far. After reaching the office, I had to wait in line for around 1 hour as there were only 2 staff members. While waiting, you'll even see huge spiders crawling on the ground. When it's finally your turn, they informed me that my reserved car was unavailable and offered a free upgrade. However, the deposit required was 1280 euros, despite me having already purchased full insurance through the rental company's official coverage. Even if you buy the rental company's full insurance, not domestic insurance through rental platforms, they still force you to purchase an additional insurance at the store, costing around 20 euros per day. The deposit then drops to 80 euros. This is blatant forced consumption. Having rented cars in Greece at least 5-6 times, this is the only time I felt extremely dissatisfied! It’s a major scam. Do not go to this company.