Good value, simple and straight forward.

Car was fin. Had a puncture and the car was towed away. I had to travel to Florence to get a new car customer service could have been better.

Good price in first place. Car upgraded and was a brand new high spec. vehicle. Very pleasant and helpful check in lady with no attempt to sell extras. First class in every way

Love price protection tracker and rest of the system very easy to navigate.

Pickup is not in terminal as noted on the voucher- it’s at the car park

Great

We often use Sicily By Car while we fligh every 3 à 4 weeks to Pisa or Florence.

1. The vehicle return process was made exceptionally painful and time consuming in that (a) Pisa airport signage is very poor in terms of guiding you to the car rental return location; and (b) the SicilybyCar return process out in 30C + heat was manned by only one very willing but very very overwhelmed staff member. Tempers were seriously frayed and I’m not sure how the staff member in question was able to remain calm under intense verbal pressure. 2. Found out at check in that the excess elimination insurance that I bought worked in an unusual way in That I would have to pay Sicily by Car up to €1600 and then reclaim that somehow or other from Easyrentcar or the insurer direct. This should be brought out in BOLD type in your terms and conditions as it is most unusual in my frequent experience of renting vehicles