The store staff had a very good attitude.

Very good. When I first got the car, I was unfamiliar with it, and the staff patiently explained everything. Although there was a scratch later, it was quick to return the car because I had full insurance. However, they charged me 40 euros on my credit card beside all the fees, not sure what it was for.

The price was ludicrous, expensive. The car had a faulty tire pressure warning throughout, and a oil! problem warning which was intermittent. I did not have time to deal with it on the road.

The staff was very accommodating.

Car not the one ordered Paid extra for no excess insurance but was expected to pay €1900 because not taken out with Europcar Billed for petrol on return even though car was full tank