When I arrived, they told me I needed to make a reservation one day in advance.

The store has two counters, there were no other customers in front of us, so my friend and I processed at the same time, very efficient and good service.

The official translation provided by the rental platform was not accepted on site. They insisted I get a translation from the car rental company, which took a long time. I finally got the car after much hassle. Initially, they gave me a manual car, saying the staff entered the wrong info, making me wait an additional 30 minutes to get another car.

Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.

All worked very well

Great car, lovely to drive

Easy to understand