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Reviewed: Tue, Mar 25, 2025
About Europcar: 10.0 /10
Choosing Europecar for car rental in Germany was a great decision, and it turned out to be equally good in Portugal. I prefer avoiding complications, so I booked the basic insurance online and purchased full insurance on-site. If the car gets scratched in the parking lot, you don't have to worry since it's covered by the insurance. Returning the car was a bit tricky, as I had to circle around several times; the navigation was incorrect and I had to ask for directions. To find the return location, navigate to 'Arrival,' and you should see signs for 'Car Return,' or follow signs for 'rent-a-car.' Near the airport's arrival exit, there are fewer signs, so pay extra attention. If renting from an airport location, keep in mind that many lower-cost options might require a shuttle bus for pick-up.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LISBON AIRPORT

Tiffany Emma

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Reviewed: Fri, May 16, 2025
About Europcar: 8.0 /10
Pretty good, the deposit was refunded quickly.
About QEEQ: 8.0 /10

Wayne Franklin

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Reviewed: Mon, Jul 15, 2024
About Europcar: 10.0 /10
The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

Conrad Wilhelmina

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Reviewed: Sat, Jun 29, 2024
About Europcar: 8.0 /10
Very satisfied
About QEEQ: 10.0 /10

Godfery Wheatley

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Reviewed: Sat, Sep 1, 2018
About Europcar: 6.0 /10
Basic services were good, but the automatic highway toll system rented with the car was incompatible, causing alarms each time we passed a toll gate. On our first attempt to exchange it, we were told it was fine with no issues, so they refused to replace it. Contacting the rental platform didn't help either. We had to follow their advice and try again. The next day, the same alarm occurred on the highway. Finally, after hours of negotiation with local friends helping at the rental office, we got a new system. Everything was fine thereafter, but we were unsure how much we'd be fined for the previous alarms. The rental platform didn't provide effective help in this matter. If we do get fined, I hope the rental platform would handle it properly and positively.

Matt

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Standard Elite | Bmw Serie 2 Grand Coupe Diesel or similar
Reviewed: Tue, Aug 29, 2023
“Great experience.”
About Europcar: 9.0 /10
The wait time at the desk was long, they only fast tracked Europcar members, I would have though they should prioritise pre-booked customers as well.
About QEEQ: 10.0 /10
Very good, no issues

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