The process was quick, you can pick any car from the area.

It's actually Advantage, not bad.

The store suggested additional costs like insurance upgrades and fuel charges, which I identified and declined, but I almost fell for it. The RAV4 I booked was unavailable, and they gave me a KIA SPORTAGE instead. They claimed it was the only car of the same type left, which was confusing... The attendant at pickup told me I only had the basic insurance and needed an upgrade. I said the car rental platform I used already included comprehensive insurance, so no upgrade was necessary. He said okay, there would be no extra insurance charges. Then, he printed a paper and asked me to sign, emphasizing with a pen that the charge was zero. But I noticed the total amount was $56. When I asked, he explained it was for fuel. I told him my agreement with the platform was full-to-full fuel policy. He insisted their option was cheaper than refueling myself. When I insisted I didn't want it, he quickly crumpled the paper and threw it away...

El personal que me atendió, tanto en la recogida como en la devolución, fue muy amable y atento.

A little more information regarding the operation of the car from someone would have been helpful. Like what type of fuel is needed etc. Oh yes and a smile helps.

No issue's