Satisfied

If there are no unexpected charges, it's still satisfactory. They charged 150 MYR because the pick-up time differed by half an hour from the booking time, and another 350 MYR for adding an additional driver. Moreover, they didn’t provide a receipt.

Average. The gas station required by the store for refueling is very overpriced! Ended up spending an extra 200RM for no reason.

The car came with alot of scratches and marks on the body, despite being relatively new with low mileage. Second let down was that this car’s (Persona) cabin is much smaller than it looks from the outside, the back passenger wouldn’t sit comfortably if he’s taller than say 5.10”. What I like about this rental company was that they don’t make you wait for pick-up and drop-off. They’re professional, give clear instructions with directions for pick-up (few days before via sms) and when you’re there to collect the car with about almost everything you need to know on local driving.

Like: Reserved a Honda BR-V 7 seater for my family, 6 adults and 2 infants. Upon collecting, i was given a Toyota Innova, New Model. Which is much more bigger and spacious, and also of higher CC. The car was in excellent condition and very clean. Staff is helpful, and explained everything in detail.