There was no extra selling during pick-up, and the deposit was released within one day after returning the car. So far, no additional charges have been received.

The service attitude was excellent, no hidden charges, and the pickup and drop-off process went smoothly, though the pickup counter was hard to locate.

Great, they upgraded me to an automatic Volkswagen.

The car was very old with a very high mileage. The seats were worn as was the steering wheel

I had a terrible experience. They gave me already damaged car and I got tyre breakdown on the highway. The mirror was already damaged and after the tyre damage during the drive, the mirror has completely gone. They even ask me to drive in that way without mirror. I had to go back to Catania by bus in order to get the replacement car. They charged me 900€ deposit and 640€ for the damages. They haven’t even returned back the deposit yet. What’s more the location of the pickup and drop off cannot be found easily. During the drop off two staff of Sicily Car Rental have helped me. I had a very very very bad experience and I’ve lost a lot of money because of their fault. I want my money back and I’ll never ever choose this bad company at all.