They quietly added a road assistance fee and charged us afterwards. They claimed that a toll payment device would charge the credit card directly without extra fees, but there was an additional management fee.

The attitude of the rental service clerk was not very good.

Good service but needs to queue

The store was easy to find, the staff were friendly, and picking up the car was very smooth.

I am still waiting a reply from Avis and easy rent cars . Basically I was overcharged as avis insist I did not refill the car . However the stuff at the drop off point did not bother to check when we asked them to. Please remember to always take a photo of your petrol tank , receipt of petrol refill, checked name of the staff on duty etc . It was a terrible experience .