Europcar ZURICH KLOTEN AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Aurora Rhodes

Switzerland

Reviewed: Tue, Jan 7, 2025

About Europcar: 4.0 /10

The rental company offers a 24-hour hotline with services like towing for 8 Swiss Francs per day. However, when I called, no one answered. This was the only number to call in case of issues. The Europcar front desk explained that this hotline is outsourced to another company, and they don't know why this happened.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar ZURICH KLOTEN AIRPORT

Verne Cumberland

Switzerland

1 days rental

Reviewed: Fri, Mar 8, 2024

About Europcar: 10.0 /10

Very satisfied, got an upgraded model at a discounted price, greatly improved the driving experience.

About QEEQ: 10.0 /10

Adam Bloomfield

Switzerland

1 days rental

Reviewed: Tue, Jul 19, 2022

About Europcar: 8.0 /10

The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.

Sophia Buckle

Switzerland

1 days rental

Reviewed: Thu, Mar 28, 2019

About Europcar: 8.0 /10

A pre-authorization was charged and I was finally deducted more than 3 francs, not sure what that was for!

Mabel Fielding

Switzerland

1 days rental

Reviewed: Sat, Feb 10, 2018

About Europcar: 6.0 /10

There were only two groups of people picking up cars, but it took a long time. The charged amount at pickup was higher than the order amount, allegedly a deposit, but it wasn't refunded for a long time. When returning the car in the evening, there were no staff available for discussion. The only positive was the convenience of returning the car.

About QEEQ: 10.0 /10