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Search for FOX RENT A CAR Car Rentals in Denver

Way too long of a wait

Reviewed: Sat, Jul 13, 2019
About FOX RENT A CAR: 8.0 /10
I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.
About QEEQ: 10.0 /10
Volkswagen Jetta image
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

M.Thompson

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Compact SUV | Jeep Compass or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Fri, Oct 4, 2019
“Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo”
About FOX RENT A CAR: 6.0 /10
They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.
About QEEQ: 8.0 /10

W.Cunningham

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Standard | Volkswagen Jetta or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Oct 2, 2019
“It was fine just to long of wait”
About FOX RENT A CAR: 10.0 /10
The 2 people at the counter were fine but there were 20 people in line for an hour at “12:30 am “
About QEEQ: 10.0 /10
They were great!!!

T.Ruggie

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Compact SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Mon, Aug 5, 2019
About FOX RENT A CAR: 8.7 /10
Make a easy drop off sign or box. Many of us were waiting in line for drop off until after many minutes, someone said drop the keys off and go...so making that a more smooth operation would be helpful. Also, I think the car I was driving needs a wheel alignment.
About QEEQ: 10.0 /10

F.Rivas Duarte

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Compact SUV | Jeep Compass or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Mar 20, 2019
“Will never use this rental company again.”
About FOX RENT A CAR: 3.7 /10
Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

J.Larson

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Full Size | Toyota Camry or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Mon, Feb 11, 2019
“From the beginning to the end this was the worst ever car rental.”
About FOX RENT A CAR: 2.3 /10
Worst customer service ever Tried to extend twice(the night of being late and the next morning) Dropped of the car and it was an extra $200!!! Tried to use my debit card for the extension and they wouldn’t do it while I was the location in denver like customer serevixe said I could. On top of all that, I picked up the car and drove into bad snow weather and had to purchase windshield fluid and pull over every 5 miles to clear my windows so I could see!
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