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Search for FOX RENT A CAR Car Rentals in Denver

Way too long of a wait

Reviewed: Sat, Jul 13, 2019
About FOX RENT A CAR: 8.0 /10
I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.
About QEEQ: 10.0 /10
Volkswagen Jetta image
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

B.Stephen

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Medium SUV | Hyundai Santa Fe or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Sat, Jul 20, 2024
“ecline all upsells from Fox”
About FOX RENT A CAR: 10.0 /10
Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.
About QEEQ: 10.0 /10
Service was very easy to use.

A.Curran

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Compact SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Jun 14, 2023
“Excellent professional service”
About FOX RENT A CAR: 10.0 /10
We had an excellent service at the Car rental/ pick up in Denver. Sandy the lady who helped us initially was very efficient and professional and she waited to have her break to help us with our booking.
About QEEQ: 10.0 /10
Very pleased with the service and the car that we were provided was excellent.

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Compact | Toyota Corolla or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Tue, Dec 17, 2019
“Great price but very poor service - it should not take over an hour to get your rental car!”
About FOX RENT A CAR: 6.3 /10
There were only 2 people working the counter when I arrived. I waited in line for 15 min before it was my turn even though I was first in line. It took another 20 min for the person to try to upsell me to a larger vehicle, 4-wheel drive, GPS, insurance, etc. Then I had to wait another 30 minutes for my car to be ready. It apparently was the only mid-size car they have and instead of just upgrading me for free, I had to wait 30 min for them to wash, vacuum, and fill up the only Camry in their fleet. And they weren't exactly in a hurry.
About QEEQ: 10.0 /10
Booking was easy. Not sure why the pricing changes so drastically from day to day but the price I paid was very good. There was no price drop this time after I made my reservation.

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Intermediate | Toyota Corolla or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Jul 3, 2019
“Awful. Waited 2 hours to pickup the car and called in to customer service and was HUNG UP on. SHAME!”
About FOX RENT A CAR: 2.0 /10
NEVER AGAIN will I ever go to Fox. I will tell all of my friends to avoid like the plague and you better bet I will do everything in my power to take scam companies like this down.

Sandra I.

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Intermediate | Toyota Corolla or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Jun 26, 2019
“super economic!!!!”
About FOX RENT A CAR: 9.0 /10
The car was not full tank, everything else was okay
About QEEQ: 10.0 /10

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