The car provided by the rental company was quite different from what we booked. We reserved a Toyota Camry but ended up with a hybrid RAV4. That said, we drove it for over 10 days and only had to refuel a few times, which is great considering how expensive gas is in the U.S. these days. We extended the rental for another two days because our plans changed, which cost us quite a bit more. To be fair, that's on us for not planning better, but they could improve by offering a uniform rate for extensions beyond a certain number of days. Instead, we ended up paying a steep extra charge—haha, nothing we could do about it.

After getting off the plane, there is a shuttle bus that directly takes you to the car rental building, which is very easy to find. The staff was very friendly and polite. They mentioned we could choose between a Toyota Camry or a Chevrolet SUV. We booked the SUV. The car was in good condition and easy to drive, though the tires were a bit noisy on the highway. I think next time it's better to rent a car with lower mileage. Overall, it was a pleasant experience.

No hidden charges, and the store offers full insurance.