As I mentioned before, walking to the airport should be accurate, if driving navigation is inaccurate. It's hard to find the car rental return location at the airport.
The counter staff had a great attitude and didn't try to upsell insurance. After seeing our order, they reminded us of the current insurance coverage we had purchased and just asked if we needed any additional insurance. They also asked if we needed DPS and a child seat (since we had a 6-year-old child, though we had already brought our own child seat). The car was handed over to us by a friendly young Black man who thoroughly explained how to use the vehicle. We had booked a familiar Toyota but received a Chrysler C200 instead, so we needed some extra instruction. When we returned the car, the fuel was not full, but the charge was reasonable and the process was extremely fast. Very satisfied with Alamo's service.
Everything went smooth. I was given a free upgrade upon pick up which was a pleasant surprise. Counter staff were very helpful and the lady at drop off location was very courteous as well. Overall great experience.
I would request Alamo staff at Pearson airport location to pick up the phone. Tried connecting several times but no body picked and I had to connect to help desk for some queries. However apart from this, service was excellent and I would book again with Alamo.
About QEEQ:10.0/10
Would definitely book through easyrentcars.com again. Gave me a good deal
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