Buen auto y buena experiencia.

Buena plataforma aún y en reservas de último minuto.

When picking up the car, you have to inspect it yourself as no one accompanies you for the inspection. If you miss any issues and they are found when you return the car, it’s your responsibility. They do not accept photos taken during pickup. We suffered from this as the inspector at return immediately pointed to a very hidden scratch on the bottom of the front bumper and demanded we pay 225 euros for it. The scratch was extremely small and could not be noticed during inspection or while driving. We suspect they are trying to scam us. Make sure to thoroughly check the car, including the bottom, when renting.

None of our card would work during the pick up to pay the deposit( there were 2 different customers there having the same issue), the staff was saying if we buy an extra insurence from them then we will not have to pay the deposit. Also they said my bank card was a prepaid one which totally wasnt, it was visa debit card. Very unpleasant experience during the pickup. Everything worked at the end however. Drop off was really easy and straight forward though.

All the services were excellent.

The process was perfect.

The counter staff took it personally that I declined to take €84 extra smart cover for damage insurance and chose a €1050 deposit instead. She was very rude with me (Mariana Teresita Di Stasio) when the bank declined my first attempt at paying the €1050 deposit. Eventually we were successful but she really pushed for me to pay an extra damage waiver and was unpleasant. Talking about me to her colleagues in Spanish almost as if I was not there.

Booking was easy and I would use easy rent cars again.