The pick-up location is a bit far from where the paperwork is done. After completing the procedures, we waited for over ten minutes before someone came to get us. We drove a few kilometers to the pick-up point. The car they provided had several scratches, and we had to check multiple spots for damages. The car didn't look very new and shook a lot when driving fast. However, the air conditioning was quite powerful.

We also rented cars from other companies during this trip, but I prefer HERTZ.

Overall, it felt very good.

The instructions for returning the car were not clear enough.

Pretty good.