Excellent service, new cars, fuel-efficient.

The store staff were friendly and patient. However, after returning the car, they mentioned that additional charges might occur and would notify me via email, but I've never received it. Also, the emails and website from AVIS are in Norwegian. Could it be more user-friendly with an English option?

Easy car pickup, multiple counters, and short queues.

Overall service was satisfactory, the usage instructions were explained very clearly.

The Avis counter staff were WONDERFUL. The car had a dent in it that was unnoticed by their review, so I have to sort that out because they think I didn't (but I didn't), and the vehicle needed replacement of some fluid during the trip that I shouldn't have had to deal with. So I don't think their maintenance/vehicle care team is strong. But they credited me at the counter for the cost of the fluid I had to purchase, so that was good.