Very satisfied, the staff were very friendly and the car pickup process was simple and convenient! The store is located near the airport, making it very easy to find. The shuttle service was quick and the overall service was excellent! I rented from them for my entire trip this time! Highly recommended!

The vehicle was very clean, and the car rental guide was provided several days in advance. The staff were very friendly. Once you arrive at the airport, you can call them, and a shuttle will take you to their office. It's very convenient.

yes would use again

easy process

Very satisfied

Accidents are sometimes unavoidable, but their handling of the incident was very disappointing and showed a complete lack of service awareness. While it is understandable to take back the vehicle after an accident, it's unacceptable to suddenly terminate the remaining 17-day rental and not refund any money, which is an unfair term and behavior. As a car rental service, there is no protection for the customer's interests. This made it extremely difficult to maneuver without a car abroad. There was no reminder at pickup about how the rental company would single-handedly handle any potential accidents.