Friendly experience

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

I didnt get the car which I had booked however alternative was good enough with lots of space for luggage. Car needed air in the tyres and that should have been done before the collection. Counter service was good however collecting the car took longer than I expected. After the rental I have seen 2 transactions on my credit card and it would be good if EasyRentCars would send an invoice either via email or in the app explaining the charges.

There is a misalignment between the original contract

Car was relatively new, but not in perfect condition. tyres were old, and car had tendency to go left, not so nice sensation when in a motorway at 130 kmh

There was a scratched area on the lower rear bumper which had been partly repainted which neither the FAST agent nor me spotted at time of pick-up but which was noticed on return. I am concerned that I may end up being liable for damage which I did not cause.