Very satisfied

Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland). At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.

The car we rented exceeded our expectations. We drove 1900 km over mountains, through pretty scary roads to see some of the most beautiful sights! Our little Picanto never let us down once. Kind of sad when we dropped her back off we had her for 11 wonderful days.

Booking did get a little confusing and expensive. We ended up paying for extra coverage but in the end it did give us piece of mind. The counter staff were very patient with us and helpful.

Took over an hour from arriving to leaving in car. Not ready had to be fetched from other terminal when it arrived it was filthy outside and not much better inside