The car was bad

The main issue is that there was no noticeable guidance or staff at the exit during pickup. It would be better if the rental company could put up larger advertisements in the parking lot. Overall, the experience wasn't bad.

Do not be deceived! This is the worst car rental company I have ever used. The listed price seems cheap, but after booking through the platform, I took a taxi for an hour to the airport to pick up the car, only to be faced with all kinds of additional charges, hidden fees, and unreasonable terms. After calculating everything, it was almost the same cost as other rental companies. Moreover, I returned the car nine days early and received no refund, and the absurd one-way fee was just added to the list. Unexpectedly, I lost the registration certificate, and they charged me 390 euros as compensation.

There was no reception desk at the car rental company's airport location, and there were no signs. I had to keep asking for directions. At the exit of Parking Lot 2, there was a person with a POS machine, who seemed to be the only staff member and likely the owner. The car had only six fuel bars at pickup, and after driving five kilometers, one bar was gone. They don't refund any costs even if you return the car nearly full. They promised to refund the deposit in three days, but I waited a week without any result.

The vehicle handover was punctual.

j'ai loué une Renaud Megan ou similaire, malheureusement j'ai eu droit à une Dacia Logan, j'etais obligé de débourser le double pour avoir une C Elysée entrée de gamme, je suis vraiment insatisfait du prix et de la manière que ADD Car a gérer ma réservation...à fuir cette compagnie.