Easy, would happily book again

Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.

Easy to use and visually acceptable

Very helpful and understanding staff at Apex

Not flexible

Issues with phone and internet on pick up day. Mix up due to lack of internet that Was difficult to add excess reduction fee. Rented again later in week, booked directly nil issues.

The best thing about Apex in Cairns was the counter staff. We were helped by a lady originally from Liverpool and she was excellent giving us great tourist tips and recommendations on how to get around. Great service. The car was fine, no hassles. Thanks!

Booking platform was good. I think we got good value for money.

The experience was great. Will happily book with you again in the future. However, my only quibble was that I was expecting a counter for picking up keys. It would be better if you could notify people what to do when they arrive at the airport. A simple text with instructions would have been great.