Great service

Apex staff were easy going and informative and helpful.

It was user friendly. I don’t believe we had success with a price drop.

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Fantastic staff with great recommendations on things to check out in the area, as well as honest feedback about what should/could be avoided.

Easy to book and compare prices. Has worked well for us the last few bookings we have made! No complaints thus far.

Terrible customer service from apex, left us at Cairns airport for over 45mins without any communication as to why.